Refund and Returns Policy
Due to the nature of digital products, all sales of plugins and themes are considered final once the product has been downloaded. Therefore, refunds are not provided except in specific situations outlined below.
When Are Refunds Eligible?
However, a refund may be issued only if the digital product is completely unusable and does not function as described on our website.
In such cases, we first require reasonable time to investigate and attempt to resolve the issue. If the problem cannot be fixed within a reasonable timeframe, a refund will be processed accordingly.
Technical Support Policy
Our support team is available 24/7 to assist you. If you have any questions or need help with installation or basic configuration, please feel free to contact us at any time.
Nevertheless, please note that:
We are not the original developers of the products offered on this website
Our technical support capabilities are therefore limited
We do not modify product functionality
We do not fix bugs or issues caused by the original developers
Important Notice
By purchasing and downloading products from our website, you acknowledge and agree to this Refund and Returns Policy.
If you are unsure whether a product meets your requirements, we strongly recommend reviewing the product details carefully or contacting our support team before making a purchase.