Frequently Asked Questions - FAQ

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The Theme-Plugin.Net FAQ page helps you understand GPL-licensed WordPress themes and plugins. Here, you will find clear answers about installation, updates, activation messages, and licensing. In addition, we explain common issues and how to fix them. As a result, this page makes it easier for you to solve problems quickly and use your products without confusion.


General Questions

Why are the prices so low?

We distribute GPL-licensed WordPress products without license keys or developer support. Therefore, we can offer premium tools at a much lower price.

Are the plugins and themes original?

Yes, all products are 100% original and sourced directly from official developers. Additionally, none of our items are nulled or cracked.

How many sites can I use the products on?

You can use them on unlimited sites. Everything is licensed under GPL, which allows use on as many domains as you want.

Do you provide automatic updates?

No. Automatic updates require a license key. Instead, you can download new versions manually from our site whenever they become available.

Do you offer technical support?

To keep prices low, we do not provide technical supportHowever, you may visit community forums or hire freelancers if needed.

Are the files safe to use?

Absolutely. All files are clean and malware-free. Moreover, you can verify them using tools like VirusTotal, Wordfence, or Sucuri.


How to Update the Product

Where can I see the latest updates?

You can view all recent updates on our website’s changelog page.

How often are new updates released?

We add new products every day and update existing ones regularly. However, some updates may take time to appear if the latest version has just been released.

Will the purchased product be updated automatically?

No. You must download updates manually from your account. For automatic updates, purchase the item from the original developer.

Can I request new versions of outdated products?

Yes, you can request an update. Although we try our best to add it quickly, we cannot guarantee every request.


How to Manually Update Plugins and Themes

Updating a Plugin

  1. Download the latest .zip file.

  2. Log in to your WordPress site.

  3. Go to Plugins > Add New > Upload Plugin.

  4. Select the file and click Install Now.

Updating a Theme

  1. Download the latest .zip file.

  2. Go to Appearance > Themes > Add New > Upload Theme.

  3. Select the file and click Install Now.

Tip: Install the “Easy Theme and Plugin Upgrades” plugin to upload new versions easily without deleting the old one.


How can I properly update an installed product?

The best method is to replace the old files with the new ones via FTP or dashboard upload. Usually, your settings remain safe.
However, for major version updates, follow the developer’s instructions to avoid data loss.


License & Activation FAQs

Do you provide license keys?

No. We do not sell or provide license keys. Everything is GPL-licensed. Therefore, for official support and automatic updates, purchase directly from the original developer.

Is it legal to use products without entering a license key?

Yes, it is completely legal. Under the GPL, you are allowed to use the software without activating a license.

How can I hide update and license warnings?

Simply ignore them. Alternatively, you can use:

  • WP Hide Plugin Updates and Warnings

  • Disable Admin Notices Individually

Why do plugins/themes ask for a license key?

These messages appear because developers use them for automatic updates. Fortunately, the product still works fine without the key.

Why do I see “License Activation” or “Upgrade to Premium” in YITH plugins?

These are normal prompts from YITH. In reality, your version is already a premium build and will work without activation.


Other Questions

How do you guarantee the files are safe?

We offer open-source software obtained directly from official developers. Additionally, you can verify integrity using tools like Exploit Scanner, Wordfence, Sucuri, and VirusTotal.

Will the product work exactly as expected?

Please read the product description carefully on the original developer’s website. Since we do not modify products, we cannot guarantee they will meet every user’s expectations.

Theme installation error: Missing style.css

This is common for beginners. The downloaded package might include extra folders (documentation, licenses).
To fix it, extract the ZIP and upload only the actual theme folder.

Learn more: Read full guide


Do you provide installation or support services?

No. We do not offer installation services. However, you may purchase original support, hire a freelancer, or use WordPress forums.

Can I download using a download manager (e.g., IDM)?

No. Download managers send multiple requests at once, which may rapidly exceed your daily limit.
Therefore, we recommend downloading files using a normal browser.